General terms and conditions

1. Applicability

1.1 These general terms and conditions apply to all agreements and transactions between HippoBox, hereinafter referred to as "Seller" and the customer, hereinafter referred to as "Buyer".

1.2 By placing an order with the Seller, the Buyer declares to agree to these general terms and conditions.

2. Orders and Agreements

2.1 An agreement is concluded at the moment the Buyer places an order via the Seller's website.

2.2 The Seller reserves the right to refuse orders or to impose additional conditions on delivery.

3. Prices and Payment

3.1 All prices on the website are stated in euros and include VAT, unless stated otherwise.

3.2 Payment must be made in the manner indicated during the ordering process. The order will be shipped after receipt of payment.

4. Delivery

4.1 The Seller will take the utmost care in executing the order. Delivery times are only indicative and not fatal terms.

4.2 Risk of loss or damage shall pass to the Buyer upon delivery.

5. Returns and Warranty

5.1 The Buyer has the right to return the order within 14 days of receipt, provided it is unused and in the original packaging.

5.2 For warranty conditions, please refer to the warranty policy on the website.

6. Intellectual Property Rights

6.1 All intellectual property rights relating to the products and the website remain with the Seller.

7. Liability

7.1 The Seller's liability is limited to the value of the order.

7.2 The Seller shall not be liable for any indirect damage, loss of profit or consequential damage.

8. Complaints

8.1 Complaints must be reported in writing to the Seller within 30 days of receipt of the order.

9. Force Majeure

9.1 In the event of force majeure, the Seller has the right to suspend the performance of the agreement or to terminate the agreement.

10. Applicable Law

10.1 All agreements between the Seller and the Buyer are governed by Dutch law.