Privacy Policy
In this privacy policy we describe how we collect, use and share personal information when you make a purchase from our webshop www.hippobox.nl or when you otherwise use our services.
Personal information we collect
When you visit Hippobox.nl (our site), we automatically collect certain information about your device, including information about your IP address, web browser, time zone, and some of the cookies that are installed on your device. Additionally, as you browse our site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to our site, and information about how you interact with our site. We refer to this automatically collected information as “Device Information.”
We collect Device Information using the following technologies:
- "Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable them, visit cookie policy .
- “Log files” track actions occurring on our Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you visit our Site.
Additionally when you make a purchase or attempt to make a purchase through our Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card information , email address, and phone number). We refer to this information as “Order Information.”
When we talk about “Personal Information” in this privacy policy, we are talking about both Device Information and Order Information.
How do we use your personal information?
We use the Order Information that we collect generally to process any orders placed through our Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- To communicate with you;
- To screen you for potential risks or fraud;
- And when in line with the preferences you have shared with us, provide you with information or display advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with our Site, and evaluating the success of our marketing and advertising campaigns).
Sharing your personal information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Google Analytics to help us understand how our customers use our site. You can learn more about how Google uses your Personal Information here: [https://policies.google.com/privacy?hl=en] . You can also opt-out of Google Analytics here: [https://tools.google.com/dlpage/gaoptout] .
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Your rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through our Site), or otherwise to fulfill our legitimate business interests described above. Please also note that your information will be transferred outside of Europe, including to Canada and the United States.
Data retention
When you place an order through our site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Contact Us
For more information about our privacy policy or if you have any questions, you can always contact us via our contact page.